SaaS cancellation windows

The situation

A team tool is billed annually. Cancellation is allowed only before the renewal date, and the vendor's own notice arrives a few days ahead—often to a mailbox owned by someone who has left.

Fields recorded

• Vendor and plan name
• Renewal date
• Billing interval
• Notice period, where one applies
• Seat count and price
• Account owner inside your organization

What you confirm

You confirm the renewal date and whether cancellation requires advance notice or simply an action before renewal.

Reminder and action

Reminders start 90 days out, which is normally long before the vendor's own notice, leaving time to review usage and decide.

Limitations

PactOrbit has no connection to your vendors' billing systems in this stage, so a mid-term plan change made in the vendor's console must be recorded here as well.